Privacy Policy

Effective Date: 01/01/2023

Alnoras Patisserie ("us," "we," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, www.alnoras.com.eg, or interact with us in any manner. Please read this Privacy Policy carefully to understand our practices regarding your personal information.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us when you:

Place an order.
Sign up for our newsletter.
Contact us through our website.
Participate in surveys, contests, or promotions.

This personal information may include:

Your name
Contact information (email address, phone number)
Shipping and billing address
Payment information

Non-Personal Information

We may also collect non-personal information about your interactions with our website. This information may include your IP address, browser type, and operating system, the pages you visit on our website, and the date and time of your visit.

How We Use Your Information

We may use your personal information for the following purposes:

To process and fulfill your orders.
To send you order updates, shipping information, and promotional materials.
To respond to your inquiries and provide customer support.
To improve our website, products, and services.
To conduct surveys, contests, and promotions.
To prevent fraud and enhance the security of our website.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

These third parties include, but are not limited to:

Payment processors
Shipping carriers
Marketing and analytics providers

We may also disclose your personal information to comply with legal obligations or protect our rights and safety.

Your Choices

You can control and manage your personal information by:

Updating your account information.
Unsubscribing from our marketing communications.
Contacting us to exercise your data rights.

Security

We implement reasonable security measures to protect your personal information. However, no data transmission over the internet or method of storage is 100% secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.